Shipping and Delivery
HNS Studio offers Free Shipping in Canada. We provide shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Due to COVID-19, Canada Post is experiencing extremely high volumes and extreme delays in deliveries. Canada Post no longer guarantees the delivery timeline for Standard or Xpresspost or other expedited services. We apologize in advance, but we have no control over delayed deliveries.
- Every care is taken to ensure your order is sent securely and efficiently.
- Packages from our warehouse in China / Taiwan / Hong Kong / Turkey/ India will be shipped by e-Packet or EMS depending on the weight and size of the product. Due to COVID-19, extreme delays in deliveries. We apologize in advance, but we have no control over it.
- Packages shipped from our Canada warehouse are shipped through Canada Post Standard Mail.
- Transit times could be longer if your parcel is held for inspection by your country's customs office or delayed / misrouted by the local postal service.
- All Shipping Times are estimated. During holiday's season or severe weather conditions, you may see longer transit times. Thank you for your patience!
- Once an order is shipped, the eventual arrival date is beyond our control and delivery times are estimated only.
- Goods are not dispatched at the weekends or on public holidays.
- All sale and clearance items are considered FINAL SALE.
- Custom Charges, import duties and taxes are the full responsibility of the customer.
- It is the customer’s responsibility to ensure that they provide a correct and complete shipping address.
- If you’ve ordered several items, they may ship separately and on different dates. This provides you with faster delivery, at no additional cost.
- If you have any other questions, please contact us and we will do our best to help you out.
Estimated Transit Times:
- Canada Standard Shipping: 10-20 business days.
- United States Standard Shipping: 10-20 business days.
- Europe: 10-30 business days.
- Australia, New Zealand: 10-30 business days.
- Other International Destinations: 3-12 weeks.