UPDATE: Due to the impact of COVID-19, there may be slower order processing and extended shipping time.
UPDATE: Due to the impact of COVID-19, there may be slower order processing and extended shipping time.
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Shipping and Delivery

Shipping:

HNS Studio offers Free Shipping within Canada.

*To qualify for free shipping within Canada, your order must be $25 or more after discounts and promotions are applied.

Due to COVID-19, Canada Post is experiencing extremely high volumes and extreme delays in deliveries. Canada Post no longer guarantees the delivery timeline for Standard or Xpress-post or other expedited services. We apologize in advance, but we have no control over delayed deliveries.

  • We provide shipping to over 190 countries around the world.
  • Every care is taken to ensure your order is sent securely and efficiently.
  • Packages shipped from our Canada warehouse are shipped through Canada Post Standard Mail.
  • Packages shipped from our production partners overseas, are also shipped through standard mail services.
  • For custom, personalized item orders, allow minimum 4 weeks for your order to ship.
  • Transit times could be longer if your parcel is held for inspection by your country's customs office or delayed / misrouted by the local postal service.
  • All Shipping Times are estimated. During holiday's season or severe weather conditions, you may see longer transit times. Thank you for your patience!
  • Once an order is shipped, the eventual arrival date is beyond our control and delivery times are estimated only.
  • Goods are not dispatched at the weekends or on public holidays.
  • All sale and clearance items are considered FINAL SALE.
  • Note that we reserve the right to cancel an order for any reason, at any time. 
  • For all international orders, custom charges, import duties and taxes, if any, are the full responsibility of the customer.
  • It is the customer’s responsibility to ensure that they provide a correct and complete shipping address.
  • If you’ve ordered several items, they may ship separately and on different dates. This provides you with faster delivery, at no additional cost.
  • If you have any other questions, please contact us and we will do our best to help you out.

  Estimated Transit Times:

  • Canada Standard Shipping: 10-20 business days.
  • United States Standard Shipping: 10-20 business days.
  • Europe: 10-30 business days.
  • Australia, New Zealand: 10-30 business days.
  • Other International Destinations: 3-10 weeks.